Change or Cancel a Reservation for a Zoom Webinar or Large Meeting.

Once the booking process is completed, you will receive a confirmation email with the booking date and time from TLIC as shown in the image below.

If you need to change the booking date and time, or cancel the Zoom Webinar or Large Meeting reservation, please follow these steps:

1. Open the confirmation email you received through your CMU IT Account

or the CMU Account you provided

2. Click on the "Change your appointment" link

3. The system will take you to the booking system as shown in the illustration below

You can modify your booking date and time by pressing the 'Reschedule' button

or cancel your booking by pressing the 'Cancel Booking' button.

4. Confirm cancellation

After that, the system will send an email to confirm the cancellation to you again.

5. Cancellation succeeded

ท่านจะได้รับอีเมลล์ยืนยันรยกเลิกการจองดังภาพประกอบด้านล่าง

In the case where you need to change the account used to book Webinar and Large Meeting, you must cancel the reservation made with the old account and make a new reservation with the new account, through the website system only.